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Dear Chantal, Good day! We sincerely apologize if you are seeing a delay in sending out our item you purchased with us. We’ve only anticipated a 1-week delay last week but it has been going on for 3 weeks now. We had issues with our warehouse which were not anticipated but we’re doing our best to get this resolved together with our logistics team at the soonest possible time. We were also advised by our logistics team today that we should be able to send out all the affected items today until next week, which includes yours too. We’re asking for more time as we may need 3-5 more working days from today this week to deliver the ordered item. We hope you can still wait, and our sincerest apologies as this is not the experience we wanted you to have. Thank you for your time and let us know if you need further assistance. -Mark, Luxclusif